European Union (GDPR)

In the EU, the General Data Protection Regulation (GDPR) governs the use of security cameras. Key points include:

• Cameras must have a lawful basis for operation. Surveillance must either be necessary for the public interest, legitimate interests of the operator, or be conducted with the explicit consent of those being recorded.
• Data subjects (those being recorded) have the right to access their data. Any individual captured on footage can request access to their images and challenge inaccuracies.
• Organisations must ensure proper data handling and storage, which includes encryption, restricted access, and secure servers, to prevent data breaches.

Our Approach to Using Security Cameras

Whenever we install or operate security cameras, we carefully balance the need to keep everyone safe with the right to personal privacy. We strictly follow these principles to ensure our CCTV system protects you without being intrusive:

• We only use cameras for legitimate security purposes, such as monitoring entrances and communal spaces to deter unauthorised access and ensure everyone’s safety. Surveillance for any other reason, including spying or personal gain, is both illegal and against our values.
• Cameras are never placed in areas where privacy is expected, such as bathrooms, changing rooms, or bedrooms. We firmly believe these spaces should always remain private.
• We are transparent about our use of security cameras. You’ll find clear signage in communal areas informing you about our CCTV system. This lets everyone know that surveillance is in operation for their safety and comfort.
• All recorded footage is stored securely using encrypted systems and is only kept for as long as is necessary to maintain security. Strict access controls mean only authorised personnel can view or manage this data.
• If you ever wish to access footage of yourself, you have the right to make a request in accordance with data protection laws. We have a simple process in place to handle these requests quickly and respectfully.

By following these principles, we ensure compliance with EU privacy laws and strive to build trust with all our residents and guests.

Contact Us

If you have any questions about this policy, please do not hesitate to contact us directly. We are happy to discuss our approach and address any concerns you may have around personal safety at La Nef.

You can contact us:

• using our website contact form;
• by telephone, on the contact number published on our website; or
• by email, using the email address published on our website.